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CUSTOMER FEEDBACK

Benchtop Freeze Dryer with Heated Tray Accessory

"I’m thrilled with the results from using your freeze dryer... A huge thank you for this service. It’s been brilliant. "

Vacuum Pump Service and Repairs

Service customer, ref

Repairs & Maintenance

"I find the reminders for upcoming service requirements very useful and the engineers that have come on site have always been very helpful and knowledgeable about the equipment. The process of ordering is very organised" 

LyoDry Freeze Dryers - UK designed, manu

University of Helsinki, ref

LyoDry Compact benchtop freeze dryer

"thank you for your service, as it was one of the most easy-going and helpful approach I had from representatives. "

Freeze Dryer maintenance

Food manufacturer, ref

Freeze Dryer Service

"Thank you for  the assistance, we really appreciated the fast turnaround." 

Vacuum Pumps Repairs UK

UK Gov Research Agency, ref

Freeze Dryer and Pump Servicing

"I also wanted to give some positive feedback about the engineer...who was very engaging, knowledgeable, helpful and polite."

LyoDry Freeze Dryers

University of Leicester, ref

LyoDry Compact benchtop freeze dryer

"Mechatech Systems ...service is excellent, fast and efficient. We bought a LyoDry Freeze Dryer and are very happy with it. The support and service was perfect to an extent that we have recently bought another Lyodry to help us cope with capacity that has arisen with a number of large projects. Any support queries have been answered quickly. We would happily recommend both the Lyodry Freeze dryer and Mechatech to other laboratories."

Advanced Vacuum Drying System

Magnox Sites, ref

Vacuum Drying System

"..In a few months we have gone from having no solution at all to having a state-of-the-art rad waste drying system which is going to become very popular in the near future. Truly fantastic..." 

Vacuum Pump Spares

UK manufr. dental products, ref

Vacuum Pump Spares

"I would just like to say a personal, Thank You for all your help and patience with this matter."

Laboratory Freeze Dryer

University of Liverpool, ref

LyoDry Midi Freeze Dryer

"The freeze dryer has been in regular use since delivery and we are very pleased with the simplicity of operation and sample throughput."

Vacuum Drying System for Nuclear Waste

"..I just wanted to take the opportunity to pass on my thanks for all the effort you and your team have put into this project… I am extremely grateful for your perseverance, tenacity and hard work.. Please pass on my sincere thanks to everyone at MechaTech for all the work that’s gone before and be assured that I very much look forward to continuing to work with you in the future.”

Vacuum Pump Repairs

Reagents Manufacturer, ref

Vacuum Pump Repair

"Thank you very much the swift repair and delivery, it is very much appreciated!."

Vacuum Pump Spares and Service

University of Bath, ref

Vacuum Pump Spares and Servicing

"MechaTech Systems' level of customer service and technical knowedge combined has helped us to solve many problems - both quickly and accurately. Their service rates are competitive and they offer excellent value for money in the marketplace. Mike has often provided free technical advice and has visited the department at short notice to service equipment - often a benefit from a local company. "

S35 Gas Sampling Systems

EDF Energy, ref

S35 Gas Sampling System

"I just wanted to pass my sincerest thanks to you and your team for the efforts you have employed in delivering this product in the tight timescale provided" 

Oil Fill Degassing System

Nanotechnology customer, ref

Degassing System

"The degassing system is working well, and definitely seems to be instrumental in cutting down the time taken to prep batches before starting reactions." 

Vacuum Pump Servicing

National Museum of Wales, ref

Servicing

"I do like your company, I’m so glad I’ve found you – every single person I’ve emailed or spoken to over the phone has gone out of their way to be so helpful (and patient!). Top marks."

Vacuum Pump Spares

Pharmaceutical Company, ref

Vacuum Pump Spares

"Many Thanks for the support over the last year, Fantastic job!"

Vacuum Pump Spares

University of Cardiff ref

Vacuum Pump Spares

"Many thanks for your prompt  help in getting us out of what could of turned into  an  embarrassing  situation here."

Vacuum Dryer for Nuclear Waste

"I wanted to express the teams (and my personal) thanks for Mechatech’s support to us .... From returning the RAMS to making your engineer available to us – the response was quick and as always, the approach to fault finding was methodical. Thanks again – your support is greatly appreciated.."

Vacuum Pump Maintenance

Freeze Dryer customer, ref 

Servicing

"Thanks again for the help and speedy customer service.. It is very much appreciated."

Hydrogen in Aluminium Analyser

Precision Instruments ref

Hyscan II

"Thank you very much for your always quick action and kind co-operation."

S35 Gas Sampling Systems

Nuclear Power customer, ref

S35 Gas Sampling Systems

" ..all work completed to the usual high standard, thanks"

Benchtop Freeze Dryers

Pharma manufr, France, ref

LyoDry Compact benchtop freeze dryer

"MechaTech provides an efficient, quick and pleasant service by email. They are always available to answer questions. They propose attractive price for their product which are delivered in reasonable time."

Vacuum Pump Maintenance

 DNA/RNA sequencing technology customer, ref 

Servicing

"The pump is running vey well, quieter and cooler, so thank you for the good work."

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