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MechaTech Systems have been manufacturing and maintaining High Vacuum Systems and Freeze Dryers since 2008. Trusted by universities, government research associations, pharmaceutical and nuclear industries, customer satisfaction is at the heart of everything we do. We receive excellent feedback.
If you'd like to leave feedback for MechaTech Systems, please email us and we will send you a link to our online Customer Satisfaction Questionnaire.
"I’m thrilled with the results from using your freeze dryer... A huge thank you for this service. It’s been brilliant. " University of Liverpool
"We would like to sincerely thank you and your team for accommodating us at such short notice and for the excellent service and communication throughout the repair process. Please pass on our thanks and appreciation to everyone involved. Your support and efficiency were greatly appreciated." Defence Solutions provider
"I find the reminders for upcoming service requirements very useful and the engineers that have come on site have always been very helpful and knowledgeable about the equipment. The process of ordering is very organised" Service Customer
"Thank you for your service, as it was one of the most easy-going and helpful approach I had from representatives." University of Helsinki
"Many thanks for all the hard work in completing the trials for us. Your professionalism and active adoption of a fully collaborative way of working is an absolute credit to you all and was pivotal to success of the trials." Sellafield Ltd
"Thank you for the assistance, we really appreciated the fast turnaround." Food manufacturer
"I also wanted to give some positive feedback about the engineer...who was very engaging, knowledgeable, helpful and polite." UK Gov Research Agency
"Mechatech Systems ...service is excellent, fast and efficient. We bought a LyoDry Freeze Dryer and are very happy with it. The support and service was perfect to an extent that we have recently bought another Lyodry to help us cope with capacity that has arisen with a number of large projects. Any support queries have been answered quickly. We would happily recommend both the Lyodry Freeze dryer and Mechatech to other laboratories." University of Leicester
"..In a few months we have gone from having no solution at all to having a state-of-the-art rad waste drying system which is going to become very popular in the near future. Truly fantastic..." Magnox Sites
"The freeze dryer has been in regular use since delivery and we are very pleased with the simplicity of operation and sample throughput." University of Liverpool
"..I just wanted to take the opportunity to pass on my thanks for all the effort you and your team have put into this project… I am extremely grateful for your perseverance, tenacity and hard work.. Please pass on my sincere thanks to everyone at MechaTech for all the work that’s gone before and be assured that I very much look forward to continuing to work with you in the future.” Magnox Sites
"MechaTech Systems' level of customer service and technical knowedge combined has helped us to solve many problems - both quickly and accurately. Their service rates are competitive and they offer excellent value for money in the marketplace. Mike has often provided free technical advice and has visited the department at short notice to service equipment - often a benefit from a local company. " University of Bath
"I just wanted to pass my sincerest thanks to you and your team for the efforts you have employed in delivering this product in the tight timescale provided" EDF Energy
"The degassing system is working well, and definitely seems to be instrumental in cutting down the time taken to prep batches before starting reactions." Nanotechnology customer
"I do like your company, I’m so glad I’ve found you – every single person I’ve emailed or spoken to over the phone has gone out of their way to be so helpful (and patient!). Top marks." National Museum of Wales
"I wanted to express the teams (and my personal) thanks for Mechatech’s support to us .... From returning the RAMS to making your engineer available to us – the response was quick and as always, the approach to fault finding was methodical. Thanks again – your support is greatly appreciated.." Magnox Sites
"The mobile oil degassing machine has saved the project a number of hours, from old process it took 2 day to fill our unit with heavy manual labour. The new machine had reduced this heavily where it could be set up and run by itself without being watched & cut down the process time from the 2 days to half a day.The machine is user friendly and requires very little maintenance. A well invested machine for our project, which has been used heavily throughout its life so far." Defence Solutions provider
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